Account Holder Registration Process
The following information will guide you through the steps necessary to create a North Carolina Renewable Energy Tracking System Account. The NC-RETS Administrator is available to assist you throughout the registration process. Please call (888-378-4461) or email NCRETS@apx.com.
STEP 1 – REVIEW NC-RETS OPERATING DOCUMENTS
STEP 2 – ONLINE REGISTRATION
Go to www.NC-RETS.org and select the “Register for an Account” link. A pop-up window will appear with a checklist describing the steps required to register for an account. Select the appropriate Account Type and click the “Continue Registration” button.
The available Account Types are:
- North Carolina Electric Power Supplier
- General Account
- Qualified Reporting Entity
- Program Auditor
STEP 4 – COMPLETE ACCOUNT APPLICATION
Upon completing the New Account Application form and clicking Submit, you will receive an Email notification to validate/activate your registration. This activation must occur before the NC-RETS Administrator is notified of your pending Account.
STEP 5 – ACCOUNT REVIEW
The NC-RETS Administrator will review the Account application. If the Account application is complete and approved, an email notification of Account approval will be sent to the designated Account Manager Email address provided in the New Account Application form. If materials are incomplete or additional information is required, the NC-RETS Administrator will notify the Account Manager. Approved Account Holders may begin using all functions of the system available to their type of Account.
STEP 6 – CREATE SUB-ACCOUNT(S) & ADDITIONAL LOGINS
Upon Account approval, default Sub-accounts are automatically created based on the privileges of your Account type. All NC Electric Service Provider Accounts, and General Accounts will receive one Active, Export and Retirement Sub-account. Additional Sub-accounts can be created and Logins added to an Account.
- Telephone: +1-888-378-4461